Product

A fully hosted and managed execution platform that orchestrates intelligent workflows and risk-managed AI Operators end-to-end, carrying tasks from initiation to resolution and accountable for outcomes.

ThreadLogic turns repeatable operations into reliable workflows: capture a request, route it, take action, follow up, and escalate when needed. We host the platform in our cloud, maintain and update your workflows and Operators, and monitor runs so work keeps moving. AI Operators can draft messages, update records, and push work forward (inside guardrails: approvals, policies, and a full audit trail).

Non-technical (Plain English)
It’s the “how work gets done” machine, with AI Operators that handle the busywork. You tell us what should happen when a lead comes in, a call is missed, a form is submitted, a job changes status, or an invoice is overdue. ThreadLogic runs the steps automatically. When something needs communication or judgment, an AI Operator can draft the message, propose the next step, and route it for approval, so customers stay informed without you babysitting it.
  • Stop leads from dying in inboxes
  • Reduce no-shows with confirmations + reminders
  • Follow up on quotes until booked or closed
  • Send status updates without manual check-ins
  • Draft replies + follow-ups automatically (with approval when needed)
  • Escalate when deadlines or SLAs are at risk
Technical
Think of it as an event-driven workflow engine plus governed AI execution: triggers → actions → branching → timers → retries → human approvals. It connects to your tools, applies rules (guardrails), and produces a step-by-step audit trail you can review. AI Operators run inside the workflow: generate drafts, extract structured fields, classify requests, and propose next actions, with policy checks and approval gates.
  • Triggers: email, calls, forms, CRM/billing events
  • Actions: message, schedule, create/update records, route tasks (plus AI-drafted content / field extraction)
  • Controls: approvals, escalation, SLAs, timeouts, retries (plus thresholds + allowlists)
  • Auditability: logs + decision history per run (including AI outputs where applicable)
  • Data discipline: structured fields + templates
AI Operators are optional per step. Turn them on where they save time; keep deterministic steps deterministic. We’ll host and monitor the whole thing either way. (Yes, the AI is on a leash.)
Use the interactive preview below to see how a workflow is assembled. If you want this running in your operation, let’s talk.
Talk through your operation
Interactive Preview
Click options to assemble a real run: trigger → workflow steps → AI Operator steps → guardrails.
Trigger
Guardrails
Steps
= AI Operator step = deterministic step
Preview
Risk: Lower
New EmailExtract DetailsCreate TicketDraft ReplyLog to CRM
Output: a consistent, logged run with approval checkpoints. AI Operator steps produce drafts and extracted fields you can review before anything risky happens.
What gets logged
• Trigger + selected steps (deterministic + AI Operator)
• Guardrails applied (approval / safe auto-run / redaction)
• AI Operator outputs (drafts / extracted fields) + approvals
Guardrails are the product. AI Operators are the workforce.
Applications & Add-ons

Purpose-built applications that extend ThreadLogic without bloating the core platform.

ThreadLogic's main product is still governed workflows and AI Operators. Applications & Add-ons are the a la carte layer: focused software products you can license alongside the core platform when you need a dedicated workspace, interface, or operating tool for a specific job.

Standalone products

Distinct apps with their own interface, use case, and login experience.

Add what you need

License only the apps that solve a real operational problem instead of buying a bloated bundle.

Built for clients first

Certain apps can be included for active ThreadLogic clients while still being available separately.

Application 011 license included for Quick Start clientsStandalone licensing available
SheetFlow

Structured sheets, better control, less spreadsheet chaos.

SheetFlow gives teams a cleaner, more governed way to manage operational records, workflows, attachments, and collaboration without forcing everything through a giant, overbuilt system. Think spreadsheet familiarity with stronger controls, sharing discipline, and room for institutional oversight.

Why it exists
  • Give teams a purpose-built operational workspace instead of another fragile spreadsheet mess.
  • Create a licensing path for standalone apps under the ThreadLogic umbrella.
  • Let current clients access useful software without making them buy a separate platform first.
Licensing snapshot

ThreadLogic clients: 1 license included with a minimum Quick Start account.

Standalone licensing: positioned for lighter self-serve plans outside the main pricing page.

This is the first app in the lineup.

SheetFlow is available now with licensing handled on its own page.

Open the SheetFlow intro page